Post-Sales Operating Systems for Deep Tech Companies
Founders and CEOs building hard technology rarely lose deals on the technology. They lose revenue after the system is installed. Aedifico designs and installs the deployment, adoption, and renewal system that turns pilots into multi-site fleets across robotics, physical AI, and defense autonomy, in 4 to 6 months.
The System Ships. Then Nothing Scales.
Deep tech post-sales is not SaaS onboarding with a truck roll attached. Physical deployment, safety sign-off, operator retraining, and uptime commitments all sit between your first install and your second purchase order.
Pilots That Never Graduate
A system runs at one site for six months, the operator is happy, and the expansion order never arrives. Nobody owned the path from pilot to production.
Engineering as Field Support
Every issue escalates to the people building the product. Founders and lead engineers become permanent babysitters instead of a repeatable onboarding motion.
No Adoption Signal
Telemetry tells you the system ran. It does not tell you whether the customer changed how they work, which is the only real renewal predictor.
Renewals Priced on Hope
Contracts come up with no documented value story, so procurement negotiates on hardware and license cost alone.
Six Systems, Installed and Owned
Every engagement ends with documented systems your team runs without me. No retainer, no dependency.
Deployment Playbook
Site survey, integration checklist, acceptance criteria, and go-live gates so every new customer follows the same path instead of a bespoke heroic effort.
Adoption & Uptime Model
A scorecard that fuses system telemetry with human usage signals into one health score your CS and field teams act on weekly.
Expansion Motion
The mechanics for turning one proven cell, line, or site into a multi-site rollout, including the internal champion and business-case template.
Post-Sales Org Design
Clear lines between deployment engineering, customer success, and support, with a hiring sequence matched to deployment growth.
Renewal & QBR System
A documented value narrative per account so renewal conversations start from measured outcomes, not from unit price.
Escalation Architecture
Tiered response paths that keep core engineering out of routine field issues and protect your roadmap velocity.
Built for Deep Tech Founders
STRONG FIT
- You have live deployments and paying customers, but expansion is inconsistent.
- Engineering is absorbing field support and it is slowing the roadmap.
- You are raising, and investors are asking how post-sales scales with deployment count.
- Your first customer success or deployment hires need a system to run.
NOT A FIT
- Pre-revenue with no deployed systems to learn from.
- Looking for an outsourced support team rather than an installed system.
- Wanting a slide deck instead of operating documentation your team uses.
Turn Your Next Pilot Into a Production Contract
Book a 30-minute call to review your current deployment motion and where the post-sales gaps are costing you expansion revenue.